Clear terms for a practical service
Terms & Conditions
These terms govern use of Receptionist Plus virtual-receptionist services and its operational SMS notification program.
Using Receptionist Plus
Receptionist Plus provides tools that help businesses answer calls, route requests, record caller messages, prepare summaries, and notify business contacts. Customers must provide accurate business instructions and use the service only for lawful business purposes.
Customers are responsible for reviewing their receptionist configuration and for deciding how their business responds to callers and follow-up requests.
SMS Terms
By verbally agreeing to receive text messages from Receptionist Plus at the mobile number you provide, you consent to receive operational messages related to your receptionist service. Messages may include caller summaries, callback requests, urgent follow-up notices, and limited service or account updates.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help, or email Receptionistplus@gmail.com.
- Consent to receive SMS messages is not a condition of purchasing the receptionist service.
- After a STOP request, Receptionist Plus may send one final message confirming the opt-out. No further campaign messages will be sent unless the recipient opts in again.
- Wireless carriers are not responsible for delayed or undelivered messages.
- You represent that you are authorized to use the mobile number provided and will notify us if that number changes.
- SMS information is handled according to the Receptionist Plus Privacy Policy.
Customer responsibilities
Customers must not use Receptionist Plus for unlawful, deceptive, harassing, fraudulent, or abusive communications. Customers are responsible for complying with laws that apply to their calls, recordings, notices, consents, industries, and locations.
Customers must not instruct the receptionist to misrepresent itself as a human when directly asked. The service must not be used as a substitute for emergency services.
Availability and third-party services
The service depends on telecommunications, hosting, artificial-intelligence, and other third-party systems. We work to keep the service reliable, but we do not guarantee uninterrupted or error-free operation. Scheduled maintenance, carrier issues, network failures, and third-party outages may affect availability.
Service changes and termination
We may update features, usage limits, or these terms as the service evolves. A customer may stop using the service subject to any separate order, billing, or subscription terms. We may suspend use that creates security, legal, carrier-compliance, or abuse risks.
Disclaimer and limitation
Receptionist Plus is a communication and administrative tool. It does not provide medical, legal, financial, emergency, or other professional advice. To the extent permitted by law, the service is provided “as is,” and Receptionist Plus is not liable for indirect, incidental, special, or consequential damages arising from use of the service.
Contact
Questions about these terms or the SMS program may be sent to Receptionistplus@gmail.com.